課程大綱： Change Management培訓(xùn)
Basic Change Strategies
How do we decide where the business is now?
Once that decision is made we can begin planning for change which will involve:
Planning to Attack: challenging the competition
Planning to Defend: protecting our current position
The 9 Change Principles in detail
Compelling Reason for Change
Clear Vision and Objectives
Context for Change
Momentum
Stakeholder Engagement
Alignment
Embedding Change
Great Sponsorship
Emotional Responses to Change
Resistance to Change
Why do people resist change?
What are the potential benefits of resisting change?
Team Development through a Change Process
What are the challenges to teams in change environments?
What are the potential benefits of resisting change?
Handling Conflict
What should we do when change goes wrong?
How do we deal with conflict in the change process?
Action Planning
Creation of an implementable Change Plan for a part of the business
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